Last updated: 4 May 2026
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "your", "subscriber") and RMC Holdings Pty Ltd (ACN 675 135 618), trading as BoxOne ("we", "us", "our", "BoxOne").
By accessing or using our website at boxone.com.au, creating an account, subscribing to any plan, or using any of our services, you agree to be bound by these Terms, our Privacy Policy, and any additional terms referenced herein. If you do not agree, you must not use our services.
We may amend these Terms at any time by posting the revised version on this page. Material changes will be notified via email to registered users. Your continued use of the services after any amendment constitutes acceptance of the updated Terms.
BoxOne provides AI-powered greyhound racing intelligence for the Australian market, including:
The specific features included in each tier may change from time to time. We will provide reasonable notice of any material reduction in features to active subscribers.
We may offer a free trial of BoxOne Pro for a period of three (3) calendar days ("Trial Period"). The Trial Period begins at the time of sign-up and expires exactly 72 hours later.
You must provide a valid payment method (credit card or debit card) to start a free trial. Your card will be validated with a temporary authorisation hold which is immediately released. You will not be charged during the Trial Period.
At the end of the 3-day Trial Period, your subscription will automatically convert to a paid annual subscription at the then-current price (currently AUD $480 per year) unless you cancel before the Trial Period ends.
You may cancel at any time during the Trial Period at no cost by:
If you cancel during the Trial Period, you will retain access until the Trial Period expires, after which access to Pro features will cease and no charge will be made.
The free trial is genuinely no-obligation. If you do not wish to continue, simply cancel before the trial expires and you will not be charged. We will send you a reminder email before your trial converts to a paid subscription.
BoxOne Pro is offered as an annual subscription. The current price is AUD $480 per year (equivalent to approximately $1.31 per day). Prices are in Australian Dollars and are inclusive of GST where applicable.
Your subscription renews automatically every 12 months from the date your paid subscription commenced (or from the date your trial converted to a paid subscription). You will be charged the then-current annual price at each renewal.
We reserve the right to change subscription pricing at any time. If we increase the price, we will provide at least 30 days' written notice to active subscribers before the new price takes effect at your next renewal date. You may cancel before the new price applies.
If a payment fails (e.g. insufficient funds, expired card), we may retry the charge up to three (3) times over a 7-day period. If all attempts fail, your subscription will be suspended and access to Pro features will be revoked. You may reactivate by updating your payment method.
In certain cases, we may offer the ability to pay the annual subscription in instalments (e.g. two payments of AUD $240). Where split payments are offered, all instalments must be completed within the agreed timeframe. Failure to complete all instalments may result in suspension of access.
You may cancel your subscription at any time by contacting us at support@boxone.com.au or through the Stripe customer portal. Upon cancellation:
Refunds are processed back to the original payment method and may take 5–10 business days to appear on your statement.
These refund terms are in addition to, and do not limit, your rights under the Australian Consumer Law.
We reserve the right to suspend or terminate your account and subscription at any time, with or without notice, if:
If we terminate your account for cause, you are not entitled to a refund. If we terminate for reasons unrelated to your conduct (e.g. discontinuation of service), we will provide a pro-rata refund for the unused portion of your subscription.
You agree not to:
Violation of this section may result in immediate suspension or permanent ban without refund.
All content on boxone.com.au — including text, data, graphics, logos, software, algorithms, GPFR model outputs, speed maps, articles, guides and all other materials — is the property of RMC Holdings Pty Ltd or its licensors and is protected by Australian and international copyright, trademark and intellectual property laws.
We grant you a limited, non-exclusive, non-transferable, revocable licence to access and use our services for your personal, non-commercial use only. This licence does not include the right to:
"BoxOne", the BoxOne logo, "GPFR" and related marks are trademarks of RMC Holdings Pty Ltd. You may not use these marks without our prior written consent.
BoxOne is an information and data analytics service. We do not guarantee any particular outcome from wagering. Past performance of our models, picks or selections does not guarantee future results. Greyhound racing involves inherent uncertainty and all forms of wagering carry risk of financial loss.
Nothing on our website or in our communications constitutes personal financial advice, wagering advice or a recommendation to place any particular bet. Our picks and analysis are provided for informational and entertainment purposes only. You are solely responsible for your wagering decisions and any resulting gains or losses.
While we take reasonable care to ensure the accuracy of the information on our platform, we make no warranties or representations regarding the accuracy, completeness, reliability or currency of any data, statistics, odds, form data or other information. Data is sourced from Greyhound Racing Australia and other third-party providers and may contain errors, omissions or delays.
We provide our services on an "as is" and "as available" basis. We do not guarantee that our website or email services will be uninterrupted, error-free, secure or free from viruses or other harmful components. We may suspend or discontinue any part of our services at any time for maintenance, upgrades or other reasons without liability.
Our GPFR model and other analytical tools use artificial intelligence, machine learning and statistical methods. These models are probabilistic in nature and their outputs should not be treated as certainties. Model performance can vary based on data quality, market conditions, scratchings and other factors outside our control.
To the maximum extent permitted by law, including the Australian Consumer Law:
Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy conferred by the Australian Consumer Law or any other applicable law that cannot be excluded, restricted or modified by agreement.
You agree to indemnify, defend and hold harmless RMC Holdings Pty Ltd and its directors, officers, employees and agents from and against any claims, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising from:
BoxOne is committed to promoting responsible gambling. We strongly encourage you to:
If you or someone you know has a gambling problem, please contact:
BoxOne is not a wagering operator. We do not accept bets, hold funds or facilitate transactions with bookmakers. We provide information and analysis only.
Our services integrate with or link to third-party services including Stripe, Telegram, wagering operators and racing authorities. We are not responsible for the availability, accuracy, content or practices of any third-party services. Your use of third-party services is subject to their respective terms and conditions.
By creating an account or subscribing, you agree to receive transactional emails including: subscription confirmations, payment receipts, trial expiry notices, password resets and service announcements. These emails are necessary for the operation of our services and cannot be opted out of while your account is active.
Active Pro subscribers will receive daily picks emails when selections are available. These are a core feature of the subscription and are sent automatically. If you do not wish to receive them, you may cancel your subscription.
We may occasionally send promotional or product update emails. You may opt out of marketing communications at any time via the unsubscribe link in the email or by contacting us. Opting out of marketing emails does not affect transactional or subscription-related emails.
If you have a dispute or complaint, please contact us first at support@boxone.com.au. We will make reasonable efforts to resolve any dispute informally within 14 days.
These Terms are governed by the laws of Queensland, Australia. You submit to the non-exclusive jurisdiction of the courts of Queensland and any courts of appeal therefrom.
Nothing in these Terms is intended to exclude, restrict or modify any rights you may have under the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) or any other applicable consumer protection legislation that cannot be excluded by agreement.
These Terms, together with our Privacy Policy and any supplementary terms, constitute the entire agreement between you and BoxOne regarding your use of our services.
If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.
Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations without restriction.
We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, internet outages, power failures, government actions, or third-party service failures.
For questions, complaints or requests regarding these Terms, contact us at:
RMC Holdings Pty Ltd (ACN 675 135 618)
Email: support@boxone.com.au
Website: boxone.com.au